What really happens when you make an insurance claim? Phil Thompson from Skye Wealth explains how the claims process works, shares real-life case studies, and reveals how to get the most from your cover. In this episode of the Australian Finance Podcast, you'll learn how and why insurance works. Life insurance, income protection, TPD & more. Owen Rask is joined by Phil Thompson, founder of Skye Wealth, to unpack what really happens when you make an insurance claim. They go behind the scenes on: – How insurance claims actually work – What mistakes people make when trying to claim – The vital difference between "own" vs "any" occupation cover – Why you should never go straight to a lawyer when claiming – The most common issues that stop people getting paid – Real client case studies and what went right (or wrong!) If you're curious about income protection, trauma cover, life insurance, or TPD claims, this episode shows how good insurance advice can make a huge difference. Enjoying the show? Subscribe for weekly episodes on Apple, Spotify, YouTube or your favourite app. Topics Covered – What really happens when you make an insurance claim – Why people often don’t realise they’re eligible for a claim – The difference between retail vs group/super insurance – Why having an adviser at claim time can save you money – The role of the waiting period and how it affects payment – Real claim case study: Chloe’s chronic fatigue income protection win – Real claim case study: Chandler’s RSI and $1.3 million TPD cover – Real claim case study: Rebecca’s mental health claim from a workplace accident – The danger of going straight to lawyers before talking to your adviser – Own occupation vs any occupation: what’s the difference? – Why good documentation and honesty make a successful claim – What to do if you’ve had time off work or a medical condition – The risk of underinsurance and how to get help Resources for this episode Get proper insurance, through Skye Wealth: https://www.raskmedia.com.au/services/life-insurance Buy Gemma’s book “The Money Reset”- https://amzn.to/42Uz0aK Ask a question (select the Finance podcast): https://bit.ly/R-quest Show partner resources Join Pearler using code “RASK” for $15 of Pearler Credit: https://bit.ly/Pearler Get 50% off your first two months using PocketSmith: https://bit.ly/R-PocketSmith View Betashares range of funds: https://bit.ly/beta-25 Rask resources All services: https://bit.ly/R-services Financial Planning: https://bit.ly/R-plan Invest with us: https://bit.ly/R-invest Access Show Notes: https://bit.ly/R-notes Ask a question: https://bit.ly/R-quest We love feedback! https://raskau.typeform.com/to/ZbfHy6IP Follow us on social media: Instagram: https://www.instagram.com/rask.invest TikTok: https://www.tiktok.com/@rask.invest DISCLAIMER: This podcast contains general financial information only. That means the information does not take into account your objectives, financial situation, or needs. Because of that, you should consider if the information is appropriate to you and your needs, before acting on it. If you’re confused about what that means or what your needs are, you should always consult a licensed and trusted financial planner. Unfortunately, we cannot guarantee the accuracy of the information in this podcast, including any financial, taxation, and/or legal information. Remember, past performance is not a reliable indicator of future performance. The Rask Group is NOT a qualified tax accountant, financial (tax) adviser, or financial adviser. Access The Rask Group's Financial Services Guide (FSG): https://www.rask.com.au/fsg